Frequently Asked Questions

  • What is Mater?

    Mater is a curated collection of nourishing, postpartum-friendly meals designed to support mothers through their recovery journey. Our meals are crafted with thoughtfully selected ingredients to provide comfort, healing, and energy during this precious phase.

  • How are Mater meals tailored for postpartum needs?

    Each Mater meal is specially created with nutrient-rich ingredients that support physical recovery, replenish energy, and promote well-being. We focus on ingredients that aid digestion, boost immunity, and help manage the demands of new motherhood, making Mater meals a gentle and nourishing choice while also being tasty and nutritious for the rest of the family.

  • What’s inside each Mater Box?

    Each Mater Box is filled with fresh, homemade and organic meals designed to nourish you in the postpartum period — or anytime you need extra care. The Week Box includes seven nourishing meals, granola, snacks, tea concentrate and broths. The Petit Box offers a smaller selection with three meals and one snack, while the 4-Week Nourish Program provides a month of seasonal, chef-selected meals delivered weekly. You can also order our comforting Broths or the One-Handed Snack Box — a mix of snacks made to be enjoyed even with a baby in your arms.

  • How do I store Mater meals?

    Mater meals are delivered fresh and should be refrigerated upon arrival to maintain their quality and flavor. Each meal comes with clear storage instructions, and most of our dishes can be kept in the fridge for up to 3 days or frozen for extended storage (usually we suggest a period of 30 days).

  • Are Mater meals suitable for different dietary needs?

    Many Mater meals are naturally gluten-free, dairy-free, and plant-based. We strive to provide wholesome meals that cater to a variety of dietary needs, and each box includes a detailed ingredient list. If you have specific dietary restrictions, please reach out to us, and we’ll do our best to assist.

  • How do I reheat Mater meals?

    Most meals can be gently reheated on the stovetop or in the microwave, with instructions provided in each box. We recommend reheating slowly for the best flavor and texture, allowing each meal to warm you from the inside out.

  • Do you deliver, and what areas do you serve?

    Yes, we offer delivery to ensure your Mater meals arrive fresh and ready to enjoy. We currently deliver every Friday within 100 km from Maastricht, covering parts of the Netherlands, Belgium, and Germany.

    Some of the main cities we deliver to include:
    Maastricht, Sittard, Roermond, Heerlen, Weert, Venlo, Eindhoven, Liège, Hasselt, Genk, Aachen, and all surrounding areas.

    If you’re not sure whether your location is included, simply send us a message — we’ll be happy to check for you.

  • How do I order, and can I schedule deliveries?

    Ordering is simple! Visit our website to select your desired Mater Box, and you’ll be able to schedule your preferred delivery date at checkout. Deliveries are typically made on Fridays, so please place your order latest by the Tuesday of the same week to ensure it arrives on time. We know timing is important, so we aim to provide flexibility to accommodate your needs, just reach out on whatsapp, or call us if you have any questions (+31648119865).

  • Can I gift Mater to someone else?

    Absolutely! Mater boxes make a thoughtful, nurturing gift for new mothers or anyone in need of wholesome support. Simply choose the box you’d like to gift, select their address at checkout, and add a personal note for a touch of warmth. If you don’t know what box to choose, a great option is the Mater Gift Card, also available on our website.

  • Who do I contact if I have further questions?

    We’re here to help! If you have additional questions or need assistance, feel free to contact us via [our contact page/our email: hello@materbylou.com /our phone number/whatsapp+31648119865]. We’re always happy to guide you through our offerings and help you find the best Mater Box for your journey.